Iperium (“us”, “we”, or “our”) operates the Iperium website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Name
- Email address
- Telephone number
- Address
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.
Call Recording Policy
Iperium Consulting Ltd has a phone system capable of recording incoming and outgoing calls. Like standard practice within many organisations, we utilise phone recording to aid with training, monitoring and compliance purposes.
In order to maintain the highest levels of services, we need to record telephone calls and retain them for a period of time on occasion.
Some of Iperium Consulting Ltd calls whether incoming or outgoing will be recorded. Under normal circumstances a call will not be retrieved, monitored or retained for longer than 24 months unless:
It is necessary to investigate a complaint
It is required to be used as evidence in a legal dispute
there is a threat to the health and safety of staff or visitors or for the prevention or detection of crime
it is necessary to check compliance with regulatory procedures
it will aid standards in call handling through use in training and coaching our staff. However, this will only be permitted if the recording is edited so that the caller remains anonymous and the member of staff who was party to the call agrees to its being used in this way
If it becomes clear that a communication is private, then the conversation will not be included in routine audit and reviews
If the person making the call says that they do not wish to have their call recorded, the call will be ended and any recording deleted
The Collection Of Data Through Recordings
Personal data collected in the course of recording activities will be processed fairly and lawfully in accordance with data protection law and our privacy policy. It will be:
Adequate, relevant and not excessive
Used for the purpose(s) stated in this policy only and not used for any other purposes
Accessible only to administrative/managerial employees as part of training and coaching process
treated confidentially
Stored securely
Not kept for longer than necessary and will be securely destroyed once the issue(s) in question have been resolved/the purpose has been fulfilled.
Legal Basis For Processing Data Through Recordings
Under the General Data Protection Regulation (GDPR), the main lawful bases we rely on for processing the information mentioned above are:
Necessary for the purposes of legitimate interests
Article 6(1)(f) of the GDPR says that we can process your data where it “is necessary for the purposes of the legitimate interests pursued by [us] or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of [you] which require protection of personal data.”
After undertaking a legitimate interest assessment, we do not believe that the processing of your data for the purposes we have outlined in the policy prejudice individuals. We believe that processing your data the way we do allows us to provide you with a more professional and efficient recruitment services. You do, however, have the right to object to us processing your information on this basis. Recording phone calls allows us to provide better training and coaching to our employees and improve our services to candidates, prospectus candidates, clients and prospectus clients. Additionally, recording phone calls also allows us to evaluate the quality of service we are providing and whether our compliance is being maintained, protecting our reputation and allowing us to address any dispute or query which may arise.
Necessary for compliance with a legal obligation
We are subject to certain legal requirements which may require us to process your personal data. We may also be obliged by law to disclose your personal data to a regulatory body or law enforcement agency;
Your Rights
If at any time you do not wish for your phone call to be recorded, please inform the member of the Iperium Consulting Ltd team that you are speaking with. Further to that, you have the right to request us to erase your personal information in certain circumstances or to ask us for copies of your personal information. More information around your data protection rights can be found in our privacy policy.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.